Back to Blog
Amazon product review6/18/2023 ![]() Knowing the difference between these 3 will be helpful as we discuss the questions below.Īmazon has removed the ability for sellers to publicly respond to a review. If you use FBA exclusivity, the majority of bad Seller Feedback should be mitigated, as Amazon will remove any feedback that is strictly about FBA shipment issues. This type of feedback usually mainly pertains to merchant fulfillment or any customer service interactions. This feedback displays on your seller info page, which can be accessed by customers if they click on the blue "Your Selling Name" in the buy box on a product listing. This feedback is for your actual selling account, rather than an actual product. On the other hand, Seller Feedback is feedback at the account level. Product Ratings do not require the customer to leave a text response, and customers can leave a rating without leaving a review. Ratings are the customer’s star rating of the product out of 5 stars. Product Ratings are similar and also at the product level. Product reviews are reviews left on the product detail page that relate to the actual product. Product Reviews include actual text and sometimes photos. Product Reviews are at a product level, this is what can be seen by scrolling further down a product listing page. Product Reviews?Īs we discuss this topic it is important to make a distinction between Product Reviews, Product Ratings and Seller Feedback. What is the Difference Between Seller Feedback, Product Ratings vs. It is important to ensure you are always acting within Amazon Guidelines when it comes to reviews, so you do not jeopardize your ability to sell on Amazon Seller Central. ![]() If you are interested in learning more about improving the quantity and quality of product reviews on Amazon, read our article How to Get Product Reviews on Amazon. ![]() We outline the questions, guidelines, and best practices related to interacting with product reviews as a seller on Amazon. This post discusses Amazon product review guidelines and answers frequently asked questions around Amazon product reviews.
0 Comments
Read More
Leave a Reply. |